Regional Job Postings
Old Firehouse Books – Bookseller
Job Description:
Our booksellers are the face of Old Firehouse Books, responsible for delivering exceptional service every time they’re on the sales floor.
The ideal candidate:
- Is an avid reader who enjoys discussing & reviewing the books they’re reading and are happy to do the detective work needed to find rare or obscure titles for customers who can provide very little information.
- Is a dedicated worker comfortable with wearing many hats, tackling responsibilities including but not limited to: shipping and receiving, processing used books/donations, writing blog posts, processing web orders, in addition to standard cash register operation & inventory maintenance.
- Has a flexible schedule, can regularly open and close the store and is available to work weekends
- Is okay with the physical demands of the job (comfortable lifting boxes up to 40lbs & standing for the majority of their shifts)
- Is comfortable with long lines and crowds, particularly at our many off-site author events.
About Old Firehouse Books:
We are the largest independent bookstore in Northern Colorado. Named after the historic building we call home, Old Firehouse Books is a local, independent bookstore located in Fort Collins, Colorado. We sell both new books and used books, as well many other items such as journals, cards, bookish t-shirts, and socks. We work hard to have a large and diverse selection of books on our shelves.
Our staff is friendly and well read. Collectively, we have knowledge of a vast array of genres, including science fiction, fantasy, mystery, young adult, graphic novels, and various non-fiction subjects. We love books, and we love to help you pick the perfect one.
We take pride in being a part of both the Fort Collins community, and the independent bookselling community. We are members of the Better Business Bureau, Mountains and Plains Independent Booksellers Association, American Booksellers Association, Indie Bound, and Be Local Northern Colorado. Our store regularly partners with other Fort Collins organizations and businesses to provide the best service we can to our patrons.
To apply, fill out an application (found here) and email it alongside your resume to info@oldfirehousebooks.com
posted 7/30/19
Tattered Cover Book Store – Colfax BOOKSTORE MANAGER
Job summary: Tattered Cover seeks a Bookstore Manager for its Colfax Avenue location. The Bookstore Manager is a leadership position that is responsible for all aspects of managing a full-service retail bookstore. The Bookstore Manager reports to the Retail Operations Manager and is expected to engender enthusiasm, organization, and creativity amongst the staff.
The Bookstore Manager is also expected to foster the atmosphere of world class customer service that has been the bedrock of Tattered Cover’s success, and to create an experience that will have customers wanting to return to the store over and over again.
Specific job duties include but are not limited to:
- Working with the Retail Operations Manager and the general management team to implement policies and procedures to help make the store a success.
- Working with the Retail Operations Manager and the general management team to monitor the store finances, including sales and payroll hours.
- Demonstrating a thorough understanding of the duties and responsibilities of the bookseller position and an ability to perform those duties and responsibilities to high standards. This includes all facets of customer service, using the point of sale system, fielding book inquiries, placing customer sales orders, shelving, handling complaints and difficult situations, and hosting events.
- Staff management, including: scheduling, training, conducting performance reviews, and growing and nurturing staff to be successful booksellers.
- Coordinating and supervising a retail management team dedicated to staff development and maintaining the day-to-day operations of the bookstore.
- Developing a familiarity with inventory to be able to guide staff and serve customers in a positive manner.
- Facilitating an environment and systems for good customer and staff communications.
- Uniformly communicating changes in procedures, policies, and offerings to staff, and keeping all store reference materials consistent and up-to-date.
- Providing a thoughtful and creative merchandising approach, and implementing merchandising strategies set by the buying, marketing, and general management teams.
- Cooperating with the marketing department on author appearances and other in-store events.
- Overseeing store-specific inventory, including: conducting cycle counts and ensuring discrepancies are corrected; facilitating with buyers about curation and selection; pulling and processing vendor returns.
- Overseeing routine maintenance of the physical space and making arrangements for repairs when needed.
- Ensuring that the bookstore is a safe, secure environment for customers and staff.
Special requirements:
- Management experience in retail bookselling
- Proficiency with computers, Google docs, and spreadsheets
- Ability to work independently and problem solve
- Ability to remain calm in stressful situations
- Strong written and verbal communication skills, and an easy-going manner.
Schedule:
This is a full-time position with the expectation that the person selected will work over-time when necessary. Schedule flexibility and the ability to work weekends, early mornings and/or late evening shifts are a must.
To Apply, send a cover letter and resume to Kathy.Coble@tatteredcover.com. Applications must be received by Tuesday, July 30, 2019
posted 7/30/19
Tattered Cover Book Store – Computer Team Member
This is an opportunity to work in the exciting world of information technology, to learn new and valuable skills, and to be an important part of Tattered Cover’s computer department.
JOB DESCRIPTION
● Working with staff on computer related problems.
● Learning and understanding multiple computer and operating systems.
● Responsibilities include:
○ understanding and troubleshooting all the computer systems and phone system.
○ communicating problems to team members, management, and computer vendors.
SPECIAL REQUIREMENTS
Complete training will be provided, but candidate must feel comfortable and confident working with computers. Must be motivated to learn the intricacies of store systems. Must be comfortable working within the computer team, with the management team, and with the staff as a whole.
SCHEDULE REQUIREMENTS
Full time (40 hrs per week) . Schedule will be worked out with the rest of the team and will include at least one weekend day. Flexibility is a must. Includes rotating “on call” status to be shared with the rest of the team.
APPLICATION DEADLINE: Monday, July 8, 2017 SUBMIT APPLICATIONS TO KATHY COBLE IN COLFAX.
posted 7/18/19
Tattered Cover Book Store — Colfax RETAIL MANAGER
The retail manager is expected to engender creativity and enthusiasm among floor staff and nurture better communication between all departments, so that our effort toward promotion of books is united and well-informed.
JOB DESCRIPTION
- This is a leadership position that includes developing the “TC approach” to a variety of situations. Effective communication skills and practices are essential.
- Retail managers will support the in-store customer experience by developing bookselling skill in self and staff, supporting and maintaining inventory merchandising efforts, and providing category/title performance feedback to the buyers. Retail managers will work with managers, buyers, personnel, maintenance, and other departments as necessary to develop or improve procedures and practices that support sales, customer service, and staff performance.
- Retail managers direct bookseller work on the floor. This responsibility includes opening and closing duties; ensuring coverage on the retail floor, the reserve desk and cash registers; assigning staff to projects that support product/category maintenance and merchandising; completing stock transfers and pick process of publisher returns.
- A member of the retail manager team may be responsible for staff scheduling. Retail managers shall keep up with book industry news and issues and provide buyers with insight into category and title performance.
SPECIAL REQUIREMENTS
- Leadership interest and ability,
- Ability to take on responsibility. Ability to model and develop bookselling skill in others when working with a diversity of people as well as a variety of books. Ability to master store systems and procedures. Ability to be sensitive and helpful when dealing with personnel issues. This would include doing reviews with the floor staff; therefore, one must be comfortable with issues of confidentiality,
- A real interest in the floor as well as customer service; must be willing to handle what are sometimes difficult customer complaints and situations.
- Ability to provide training and support for floor staff.
- Willingness to share the responsibility of staff scheduling.
SCHEDULING
Full and part-time applicants will be considered. The schedule will require at least one weekend day and one evening shift; an exact schedule will be determined in consultation with the store manager. The retail manager is a key component of retail floor coverage and will work the majority of his or her time on the floor, except for meetings and other projects when appropriate.
APPLICATION DEADLINE : Friday, July 23, 2019. Please send cover letter and resume to Kathy Coble, Personnel Manager: kathy.coble@tatteredcover.com
posted 7/11/19
Tattered Cover Book Store — Coffee Operations Manager
The Tattered Cover Coffee Operations Manager is a leadership position that reports to the Chief Executive Officer. The Coffee Operations Manager is expected to engender enthusiasm, organization, and creativity amongst the staff. The Coffee Operations Manager is also expected to foster an atmosphere that lends itself to the enjoyment of books and coffee by our customers.
JOB SUMMARY
Specific job duties include but are not limited to:
- Work with the CEO to set strategy and vision for two full-service bookstore cafes.
- Execute strategy and vision
- Set and adhere to café budget to manage expenses and maximize revenue
- Track and Oversee all Cafe expenditures
- Manage staff of baristas and Assistant Managers
- Facilitate a positive environment and systems for good staff communications.
- Manage tip pool and oversee Weekly Scheduling and Labor Costs
- Understand, implement, and enforce health code rules pertaining to cleanliness, food storage, food preparation and service
- Uniformly communicate changes in procedures, prices, and offerings to staff, and keep all shop reference materials consistent and up-to-date
- Maintain and own vendor relationships
- Inventory Management
- Provide thoughtful and creative merchandising approach
- Cooperate with Marketing Department on special events, and in-shop promotions.
- Conduct Monthly Financial Reports that consist of: financial transactions between customers, vendors, and other departments; Monthly Expenses; Monthly Waste; Sales; Labor Costs
- Oversee routine equipment maintenance and make arrangements for repairs when needed.
- Have a thorough understanding of the duties and responsibilities of the barista position, and be able to perform them to high standards, as well as train new employees in the barista position.
- Work with Retail Managers, Store Managers, and the Financial Department to integrate coffee bar needs with the overall needs of the store.
SPECIAL REQUIREMENTS
- Management experience in food service preferred
- Specialty Beverage knowledge and experience preferred. With a willingness to keep abreast of current industry innovation and practice.
- SafeServ Certified preferred
- Spreadsheet proficiency
- Ability to consistently train coffee shop skills, responsibilities, customer service, and maintain a positive work environment.
SCHEDULING
This is a full-time position; candidates should schedule flexibility and the ability to work weekends, early mornings and/or late evening shifts. Pay commensurate with experience and with Tattered Cover’s ability pay.
APPLICATION DEADLINE : Friday, July 24, 2019. Please send cover letter and resume to Kathy Coble, Personnel Manager: kathy.coble@tatteredcover.com